Frequently Asked Questions
Find answers to common questions about our services
Rental Questions
Browse our collection and select items available for rent. Choose your rental dates, add optional delivery/setup services, and complete checkout. A deposit is required and will be returned when items are returned in good condition.
We require a 25% deposit on all rentals. This deposit is fully refundable when items are returned on time and in the same condition as when rented. Any damages or excessive wear may result in partial or full forfeiture of the deposit.
We have a 1-day grace period for late returns. After the grace period, late fees apply at $25 per day. Please contact us if you need to extend your rental period - we're happy to accommodate when possible.
Yes! Contact us before your rental period ends to request an extension. Extensions are subject to availability and will be charged at the standard rental rate.
Purchase Questions
Browse our collection and add items to your cart. Items marked "For Sale" can be purchased directly. Complete checkout using PayPal for secure payment.
We accept payment through PayPal, which allows you to pay with your PayPal balance, linked bank account, or credit/debit card. All transactions are secure and encrypted.
We want you to be happy with your purchase. If an item doesn't meet your expectations, contact us within 7 days of receipt to discuss options. Items must be returned in original condition.
Delivery & Pickup
Yes! We offer professional delivery and setup services. Rates are $135/hour with a 2-hour minimum. This includes careful transport, unpacking, and basic setup if requested.
We serve the greater metropolitan area and surrounding regions. Contact us with your location to confirm availability and get a delivery quote.
Account & PayPal
PayPal verification helps protect both you and us. It confirms your payment method is valid and allows us to process deposits and refunds securely.
Log into your account to view all your orders and rentals, or use our public order tracking page with your order number or PayPal transaction ID.
Still have questions?
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